Pay for your repair here.
Saltzman’s Watches and more is a full service watch repair and restoration facility. Beyond our retail showroom we have a team of watchmakers and technicians in house that are able to repair all watches from the simplest movement change or crystal replacement to the more complicated automatic movement repairs and refinishing.
Our team has been trained all over the world to be able to work on the most complicated of timepieces. We specialize in regular maintenance of all fine timepieces, restoration of antique pocket watches and repair of any watch with an issue.
TO SEND YOUR WATCH IN FOR REPAIR:
To submit your watch for repair for any brand please send it into us using USPS, FedEx, or UPS and include a note explaining the issue and all of your contact information including mailing address, phone number and email address. We strongly advise you use a service that provides a tracking number and insurance for your timepiece. Upon receipt we will evaluate and estimate your watch within 5 business days of receipt. Please be sure you package your watch securely.
If your watch is within the warranty period please refer to the instruction manual, or warranty information provided with your watch for any special instructions or advance payment requirements.
Saltzman’s Watches & More is the National Service Center for the following watch brands:
- Glycine (non-warranty)
- Deep Blue
- Bathys Hawaii
- Victorinox Swiss Army
- Body Glove
- M. LaHart
- Claude Bernard
- SMW Swiss Military Watches
- 01 The ONE
- Mercedes-Benz Watches
- Michele (non-Warranty)
Authorized Parts Accounts and Non-Warranty Repair:
2. Raymond Weil
3. Tag Heuer
11. AND MANY MANY MORE!!
We are able to repair all makes and models and our average turnaround time for a complete overhaul is 2-3 weeks from approval of the estimate for quartz watches and 3-4 weeks for mechanical and automatic watches.
When we receive a watch over the counter you will receive an immediate estimate or if you send your watch into us through the mail we will send out a written estimate within 5 business days. Please fill out the following form and send it in along with your watch for the most efficient service we offer.
Watch Repair Form (PDF)
All of our movement repairs, including batteries are guaranteed for 12 months from the return date for the services rendered. We also replace crystals, straps, and complete dial and hand refurbishment. If you have a question about a repair before you send it in, please call and just ask, any of our associates will be happy to assist you!
Our watch repair services include, but are not restricted to:
- Complete movement overhauls
- Crystal replacement
- Battery replacement
- New Straps or Bracelets
- New Movement replacement
- Dial refinishing
- Case and Bracelet polishing
- Complete restoration
When available we use only genuine parts on your watch so you can be sure that when we say we are replacing a Movado clasp, you will be getting a genuine Movado clasp!
We offer free engraving on all watches sold, but please remember once a watch is engraved it is no longer returnable. When purchasing your timepiece either by phone or e-mail we will be happy to discuss your engraving options.